Refund
Return Policy
- 1. Right to Return: We accept returns within 7 days from the date of receiving the product, in accordance with United States return laws.
- 2. Return Conditions:
- The product must be in its original condition, unused, and in the original packaging.
- Any personalized, perishable, or hygienic item may be subject to additional restrictions.
- 3. Return Process: To initiate the return process, please contact us through our customer service channel. You'll receive instructions on how to proceed with the return.
- 4. Return Costs: The return shipping costs may be the responsibility of the customer unless the return is due to an error on our part or the product arrives damaged.
- 5. Refunds: Upon receiving the returned product and verifying its condition, we'll initiate the refund process. The refund will be issued using the original payment method, except in specific cases discussed with the customer.
- 6. Refund Timeline: Refunds will be processed within X business days after receiving and verifying the returned product.
- 7. Exceptions: Some items may be subject to specific return policies due to the nature of the product. These exceptions will be clearly stated on the product page.
- 8. Damaged in Transit: If the product arrives damaged due to shipping, please contact us immediately to address the issue. We'll request photos of the damaged product to assess the situation.
- 9. Contact Information: If you need further information about our return policy, feel free to contact us through our customer service.
- 10. Legal Compliance: Our return policy complies with United States return laws and aims to ensure a fair experience for our customers.